Merlin Law Group PLLC SMS Terms and Conditions
Effective Date: March 1, 2026
These SMS Terms and Conditions (“SMS Terms“) govern text message communications from Merlin Law Group PLLC (“Merlin Law Group,” “we,” “us,” or “our“). By affirmatively opting in to receive SMS or MMS messages from Merlin Law Group, you agree to these SMS Terms.
1. Consent to Receive SMS Messages
By providing your mobile number and affirmatively opting in through a web form, intake form, written agreement, digital checkbox, paper form, or other consent mechanism, you consent to receive text messages from Merlin Law Group in accordance with applicable law.
Where required by law, including for marketing or promotional text messages, we obtain prior express written consent. Consent to receive SMS messages is not a condition of obtaining legal services from Merlin Law Group.
2. How Consent Is Collected
Consent to receive SMS communications may be obtained through:
- website forms;
- intake forms;
- consultation request forms;
- written agreements or engagement materials;
- digital checkboxes or electronic acknowledgments;
- paper sign-up forms; or
- other documented intake or communications processes.
We maintain records of consent, including the method of opt-in, the date and time of opt in, the consent language presented at the time of opt-in, and related records where required by law or internal compliance practices.
3. Types of Messages You May Receive
Depending on your relationship with Merlin Law Group, text messages may include:
- Prospective client intake follow-up
- Appointment confirmations and reminders
- Requests for documents or information
- Case or claim updates
- Scheduling notifications
- Deadline reminders
- Administrative notices
- Responses to website inquiries
- Onboarding or client service communications
- Where permitted by law and separately consented to, firm announcements or educational communications
4. Message Frequency
Message frequency may vary depending on your matter, communication preferences, activity level, and stage of intake or representation.
5. Message and Data Rates
Message and data rates may apply based on your wireless carrier plan. Merlin Law Group is not responsible for carrier messaging or data charges.
6. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message.
After opting out, you may receive a one-time confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.
We maintain records of opt-out requests and suppression status in accordance with applicable law and internal compliance requirements.
7. Help Instructions
For assistance, reply HELP to any text message or contact us directly using the contact information below.
8. No Condition of Representation
You are not required to consent to receive SMS messages as a condition of obtaining legal services from Merlin Law Group. Declining SMS communications will not affect your ability to communicate with the firm through other available methods.
9. Carriers
Wireless carriers are not liable for delayed or undelivered messages. SMS service availability may vary by carrier and device.
10. Use of Automation and AI-Assisted Tools
Merlin Law Group may use automated workflows, messaging platforms, and AI-assisted communication tools in support of intake, scheduling, routing, reminders, and other operational communications.
These technologies are used to support efficiency and service delivery. They are not a substitute for attorney judgment and do not create an attorney-client relationship.
11. Privacy and Data Use
Information collected in connection with SMS communications, including mobile numbers, message content, consent records, and opt-out records, is handled in
accordance with our Privacy Policy.
We do not sell SMS consent data, mobile phone numbers collected for SMS opt-in, or related consent records. SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose SMS-related information to service providers that support messaging delivery, customer relationship management, intake workflows, and operational communications, subject to confidentiality and security obligations.
12. Record Retention
We retain records of SMS opt-ins, consent language, delivery activity, and opt-out requests as required by applicable law, carrier compliance requirements, risk management practices, and firm record retention policies.
13. Security and Transmission Risk
Text messaging is not always a secure method of communication. Please do not send highly sensitive, confidential, or time-sensitive information by text unless specifically instructed to do so.
14. Changes to SMS Terms
We may update these SMS Terms from time to time. If we do, we will update the Effective Date above. Your continued participation in our SMS program after revised SMS Terms are posted constitutes your acceptance of the updated terms.
15. Contact Information
For questions about these SMS Terms or SMS assistance, please contact:
Merlin Law Group PLLC
777 S. Harbour Island Blvd., Suite 950, Tampa, FL 33602
Suggested Website SMS Disclosure Snippet for Forms
By checking this box and submitting this form, you agree to receive SMS text messages from Merlin Law Group PLLC related to your inquiry, appointment scheduling, intake follow-up, case-related communications, and administrative updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Consent is not a condition of obtaining legal services. View our Privacy Policy and SMS Terms.