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Terms of Service

Merlin Law Group PLLC Terms of Service

Effective Date: March 1, 2026

Please read these Terms of Service carefully before using this website. These Terms of Service (the “Terms“) govern your access to and use of the Merlin Law Group PLLC website and any related digital properties, tools, forms, features, or online content that link to these Terms (collectively, the “Site“).
By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site.

1. About Merlin Law Group

The Site is owned and operated by Merlin Law Group PLLC (“Merlin Law Group,” “we,” “us,” or “our”).

The Site is intended to provide general information about our firm, our attorneys, our practice areas, educational resources, events, articles, and methods for contacting us.

2. No Legal Advice

The content on this Site is provided for general informational purposes only. It is not legal advice and should not be relied upon as legal advice.

Laws vary by jurisdiction and change over time. Viewing this Site, reading blog posts or articles, interacting with website features, or receiving information through the Site does not create an attorney-client relationship and does not substitute for obtaining legal advice from a qualified attorney regarding your specific circumstances.

3. No Attorney-Client Relationship

Your use of this Site, including submission of forms, emails, chats, or other communications through the Site, does not by itself create an attorney-client relationship between you and Merlin Law Group.

An attorney-client relationship is formed only through a separate written agreement signed by the firm and the client.

Please do not send highly confidential or time-sensitive information through the Site unless specifically instructed to do so through secure channels. While we take reasonable steps to protect information submitted to us, unsolicited information submitted before an attorney-client relationship is established may not receive the same protections as information shared within an established representation.

4. Website Use and Eligibility

You agree to use the Site only for lawful purposes and in compliance with these Terms.

You may not use the Site:

  • in any way that violates applicable law or regulation;
  • to transmit unlawful, infringing, defamatory, fraudulent, abusive, or harmful material;
  • to attempt unauthorized access to the Site, related systems, or accounts;
  • to interfere with the operation, security, or functionality of the Site;
  • to introduce malicious code, viruses, bots, scripts, or similar harmful technologies;
  • to scrape, harvest, or extract content or data from the Site without authorization;
  • to impersonate another person or misrepresent your affiliation with any individual or entity; or
  • to use the Site in any manner that could damage the reputation, operations, or security of Merlin Law Group.

We reserve the right to suspend, restrict, or terminate access to the Site for any user who violates these Terms.

5. Intellectual Property

All content on the Site, including text, graphics, logos, icons, images, videos, audio, design, layout, and underlying code, is owned by Merlin Law Group or its licensors and is protected by intellectual property laws.

You may view, download, or print Site materials only for personal, informational, and non-commercial use, provided that you do not modify the materials, remove proprietary notices, or use the materials in a misleading or unlawful manner.

No license or ownership rights are granted to you except as expressly stated in these Terms.

6. Attorney Advertising Notice

This Site may constitute attorney advertising in some jurisdictions.

Prior results do not guarantee a similar outcome. Any case results, testimonials, endorsements, or examples on the Site are for informational purposes only and do not create any guarantee, warranty, or prediction regarding the outcome of any future matter.

7. Third-Party Links and Services

The Site may contain links to third-party websites, services, tools, platforms, or content not owned or controlled by Merlin Law Group.

We provide such links for convenience only. We do not endorse, control, or assume responsibility for third-party sites, content, policies, or practices. Your use of third-party websites or services is at your own risk and subject to the terms and policies of those third parties.

8. Privacy and Communications
Your use of the Site is also subject to our Privacy Policy and any applicable SMS terms, notices, or disclosures.

If you submit information through the Site, schedule an appointment, request contact from the firm, or opt in to receive communications, you acknowledge that we may communicate with you by phone, email, or SMS in accordance with applicable law and our posted policies.

9. AI, Chatbots, and Automated Features

The Site may include chatbot tools, AI-assisted intake features, automation workflows, or similar technologies designed to support intake, routing, scheduling, or information delivery.

These tools are provided for convenience and administrative support. They are not a substitute for legal advice from an attorney and do not create an attorney-client relationship.

Merlin Law Group makes no representation that chatbot or AI-generated content is complete, current, or appropriate for your particular situation.

10. Disclaimer of Warranties

The Site and all content, materials, and features are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

To the fullest extent permitted by law, Merlin Law Group disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, and availability.

We do not guarantee that the Site will be uninterrupted, secure, error-free, free from harmful components, or that defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, Merlin Law Group and its attorneys, employees, agents, affiliates, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site.

This includes, without limitation, damages relating to loss of data, loss of profits, business interruption, reputational harm, delay, transmission errors, unauthorized access, cyber incidents, or reliance on Site content.

If liability is imposed notwithstanding the foregoing, the total liability of Merlin Law Group for any claim arising out of or relating to the Site or these Terms shall not exceed the greater of one hundred U.S. dollars ($100) or the amount, if any, you paid directly to use the Site.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Merlin Law Group and its attorneys, employees, agents, affiliates, contractors, and service providers from and against any claims, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your violation of these Terms;
  • your misuse of the Site;
  • your violation of applicable law;
  • your infringement of any third-party right; or
  • any content or information you submit through the Site.

13. Governing Law

These Terms and any dispute arising out of or related to the Site or these Terms shall be governed by the laws of the State of Florida, without regard to conflict of laws principles, except to the extent superseded by applicable federal law.

14. Venue and Jurisdiction

Any dispute arising out of or relating to these Terms or the Site that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction and venue of those courts.

15. Arbitration Provision (Optional – Confirm with General Counsel Before Publication)

Optional clause for internal review:

Any dispute, claim, or controversy arising out of or relating to these Terms or the Site may, to the fullest extent permitted by law, be resolved by binding individual arbitration rather than in court, except that either party may seek injunctive relief in a court of competent jurisdiction for misuse of intellectual property, confidentiality breaches, or unauthorized access to systems.

If this clause is used, it should be reviewed separately by General Counsel before publication to determine whether the firm wants mandatory arbitration, small claims carve-outs, class action waiver language, AAA rules language, and any required state-specific consumer notices.

16. Changes to These Terms

We may revise these Terms from time to time. If we do, we will update the Effective Date above. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the updated Terms.

17. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other notices or policies expressly incorporated by reference, constitute the entire agreement between you and Merlin Law Group regarding your use of the Site.

19. Contact Information

If you have questions regarding these Terms, please contact:

Merlin Law Group PLLC

777 S. Harbour Island Blvd., Suite 950, Tampa, FL 33602

merlinlawgroup.com

(813) 229-1000

Are you looking for help?

Let us help you. Call now: (877) 449-4700

Monday – Friday, 9 AM – 5PM

Why choose Merlin Law Group?

Founded in 1985, our law firm continues to be dedicated to representing insurance policyholders throughout the United States. Collectively, our lawyers are licensed to practice in 25 states. In fact, many of Merlin Law Group’s attorneys worked for the insurance industry before joining the firm, so they bring a strong understanding of insurance company practices. Anyone can file a claim, but it takes experience, knowledge, and savvy to achieve a truly successful outcome. As The Policyholder’s Advocate®, Merlin Law Group aims to drive positive change within the insurance sector by obtaining justice for our clients and educating policyholders on how to navigate insurer bad faith tactics.

When we handle property insurance claim disputes, we hire the most experienced and qualified expert witnesses to evaluate your insurance claim and testify on your behalf. In most cases, we can advance the fees for this. Typically, we hire experts such as engineers, contractors, independent roofing consultants and other professionals to perform a thorough assessment on all possible causes of damages. This is a process that provides us with a very detailed and all-inclusive estimate for determining and justifying a proper settlement. Our use of these professional expert witnesses sets us apart from other insurance law firms.

Get Help With Your Property Insurance Claim

If your claim was denied, delayed, or underpaid, our property insurance attorneys can review your policy and help you pursue the full benefits you’re owed. We represent homeowners and businesses in hurricane, hail, wildfire, water, and other major property loss disputes. Request a free case review to get started.

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